FYLS-Founding Years (KLAY) is the leading company in India today in the child care space - with over 160 centres across the country in 7 major metros and working with marquee clients. Founding Years is poised to take on the wave of growth of preschool education in India.
We strive to create an empowering learning environment, to enable children to excel in an ever-changing world. We believe that a dynamic curriculum, oriented towards skill building is the need of the hour.
We are rated among the top 100 employers in India as per the “Excellent Places to Work”survey.
We are looking for a Customer Service Agent (IVR-Inbound team) to support our customers in both sales and service queries.
Minimum qualifications:
Master’s degree in Clinical Psychology
2 years of experience in assessing *pre-primary children in a clinic/educational setting*
Should have experience working with 3-6 years of age group (administering assessment tools for this age group)
Sharing the results of assessments with school/parent
suggesting any intervention based on the assessment results
Knowledge, skills,
abilities
Must demonstrate strong clinical counseling and assessment skills.
Strong preference for knowledge of the child's developmental milestones and developmental patterns
Prior experience in taking Remedial programs for learning disabilities or developmental delay in children would be a plus point