Available Processes:
- Voice Process
- Chat Process
- Blended Process (Voice + Chat)
Roles & Responsibilities:
- Handle customer queries via Calls and/or Chat
- Provide accurate information and timely resolutions
- Maintain service quality and productivity standards
- Ensure proper documentation of customer interactions
- Follow company policies and compliance guidelines
Eligibility Criteria:
- Freshers & Undergraduates can apply
- Graduates preferred
- Good English communication skills required
- Comfortable with rotational shifts
- Immediate joiners preferred
Salary Details:
- ₹18,000 to ₹32,000 CTC per month (Based on interview & experience)
- Performance-based incentives
- Career growth opportunities
Shift Details:
- 5 Days Working
- Rotational Shifts
- 2 Rotational Week Offs
- Work From Office (Mohali, Punjab)
Perks & Perks:
- Provident Fund
- Health Insurance
- Paid Leaves
- Incentives & Internal Growth Opportunities