The Telesales Executive - Collection Department is responsible for contacting customers with overdue accounts to ensure prompt payment, resolving billing issues, and maintaining positive customer relationships. The role requires excellent communication, negotiation, and customer service skills to achieve monthly recovery targets and support the organization’s financial objectives.

Key Responsibilities:
- Make outbound calls to customers with pending or overdue payments.
- Persuade and negotiate with customers to make timely payments or agree on repayment plans.
- Update customer account information and maintain accurate records in the CRM system.Handle customer queries professionally and provide information regarding account status, payment options, and policies.Escalate complex or unresolved cases to the Team Leader/Manager.Achieve assigned collection and recovery targets within timelines.
- Ensure compliance with company policies, data protection, and regulatory guidelines.
- Provide feedback to management on recurring customer issues and potential process improvements

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Tele Collection Executive (Indira Nagar)
🏢 Bisani Brother
📍 Indira Nagar