Service Now Consultant - ITOMPosition: Service Now Consultant Experience: 3+ Years in Service Now Mandatory Skills: Hands-on Discovery, CMDB, Service Mapping and AIOps experience Location: Remote Job Type: Contract Service Now Consultant - ITOM who is experienced with Discovery, CMDB, Service Mapping and AIOps. This requires an experienced ITOM/AIOps consultant capable of configuring Service Now operational intelligence capabilities rather than a general platform resource. Primary Responsibilities Lead implementation of Phase 1 AIOps use cases. Configure and optimize: Event Management Metric Intelligence Health Log Analytics Event Correlation Impact Analysis CMDBService Mapping Configure anomaly detection for: CPU utilization Memory utilization Disk utilization Support root cause analysis workflows. Validate monitoring integrations and event sources. Configure service dependency and impact visibility. Support event-noise reduction initiatives. Participate in testing, validation, and outcome demonstrations.

📌 Servicenow Consultant (India)
🏢 InnovTrove Technologies
📍 India