Designation: Executive Assistant

Key Responsibilities
- Assist in managing and maintaining customer relationships to ensure high levels of satisfaction.
- Act as a point of contact between customers, internal departments, and management.
- Maintain and update customer data accurately in CRM systems and Google Sheets.
- Handle Google Sheets for data tracking, analysis, and record management.
- Generate periodic reports (daily/weekly/monthly) related to customer activities, performance, and follow-ups.
- Coordinate customer meetings, follow-ups, and communication schedules.
- Handle customer queries, requests, and complaints in a professional and timely manner.
- Prepare MIS, presentations, and summaries for management review.
- Track customer feedback and share insights with relevant teams for service improvement.
- Ensure compliance with company policies, procedures, and service standards.




- Provide administrative and coordination support related to customer management activities

Required Skills & Competencies
- Strong verbal and written communication skills.
- Good interpersonal and relationship-building abilities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
- Robust organizational and multitasking skills.
- Ability to handle confidential information with discretion.
- Customer-focused attitude with problem-solving skills.

Qualification & Experience
- Graduate in any discipline (preferred).
- 1-3 years of experience in customer relationship management, executive assistance, or a similar role (preferred).

Benefits:
- Health insurance

Work Location: In person

📌 Executive Assistant (Mumbai)
🏢 Medispec (I
📍 Mumbai