Job Description
Job description
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- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.n
- 5–8+ years of experience in Customer Onboarding, Implementation, Qualified Services, Customer Success, or Technical Account Management.n
- Experience managing enterprise customer implementations and onboarding programs.n
- Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.n
- Proven project management and stakeholder management experience.n
- Excellent communication, presentation, and problem-solving skills.n
- Ability to manage multiple projects in a fast-paced environment.n
- Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.n
- Familiarity with SQL, APIs,



ETL processes, cloud platforms (AWS, Azure, or GCP), and data integration tools.n
- Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms.n
- PMP, Agile, Scrum, or Customer Success certifications are a plus.n

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n Keyskills required
n Customer Onboarding
nTechnical Implementation
nSaaS & Cloud Platforms
nAPI Integrations
nProject Management
nCustomer Success
nStakeholder Management
nSolution Consulting
nData Migration & Configuration
nProcess Optimization
nCross-functional Collaboration
nTraining & Enablement

📌 Sr. Customer Onboarding Manager (Gurugram)
🏢 Scaletrix.AI
📍 Gurugram