Job Description
Role Overview
nThe Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming workplace for visitors, employees, and clients.
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nKey Responsibilities
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- Greet and welcome visitors and guests, ensuring a positive first impression of the organization.n
- Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.n
- Ensure the reception desk is staffed and fully functional during office hours.n
- Handle conference/meeting room bookings efficiently.n
- Respond to general inquiries and provide accurate information or assistance to visitors and callers.n
- Manage the process of ordering business cards for staff as per the company’s defined process.n
- Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers,



magazines, and other materials are neatly organized.n
- Promote a friendly and welcoming office environment.n
- Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.n
- Support in initiating emergency procedures as per location-specific response guidelines.n
- Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.n
- Provide administrative support to other office functions as required.n

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nQualifications & Skills
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- Bachelor’s degree in any discipline (preferred).n
- 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.n
- Excellent communication skills (verbal and written).n
- Strong organizational and multi-tasking abilities.n
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).n
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📌 Front Office Executive (Lapkaman)
🏢 BDO India
📍 Lapkaman