Job Description
JOB RESPONSIBILITIES:-
nThey are responsible for the following duties and responsibilities:
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- Responding promptly to customer inquiries through various channels such as phone, email, and social median
- Understanding customer needs and providing appropriate solutions and attentionn
- Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and proceduresn
- Ensuring customer satisfaction & providing professional customer supportn
nRequirements:
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- Graduate or Under-graduaten
- Solid communication and presentation skillsn
- Fluent in Englishn
- Rotational shifts, rotational offn
- Knowledge on MS word, exceln