Job Description

n Job Title: Senior Sales Manager
n Location: Gurgaon (Work from Office)
n Reporting To: Sales Head
n Department: Sales – Lending
n Education: Bachelor’s degree in business, Finance, or related field.
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n Candidate Profile
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- Experience: 8+ years in sales with at least 3–4 years in team management .n
- Industry: Banking, NBFC, Fintech, or Loan Industry (Personal Loans / Business Loans preferred).n
- Team Management: Experience handling large inside sales or Telecalling teams (50+ members) .n

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n Job Summary
nWe are looking for an experienced Senior Sales Manager to lead and manage a large inside sales/telecalling team focused on loan products. The role requires strong leadership capabilities, a deep understanding of credit products, and the ability to drive aggressive sales targets while ensuring compliance and operational efficiency.
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n Key Responsibilities
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n1. Sales Target Achievement
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- Drive the team to achieve daily, weekly, and monthly sales and disbursement targets .n




- Monitor productivity and ensure consistent improvement in sales performance.n

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n2. Team Leadership & Performance Management
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- Lead, mentor, and manage a large sales team (50+ members) including supervisors and agents.n
- Conduct regular performance reviews, coaching sessions, and quality monitoring of calls.n
- Provide feedback on sales pitch, objection handling, tonality, and closing techniques .n

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n3. Operational Management
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- Manage and optimize key sales KPIs such as conversion rates, average handling time (AHT), and revenue per RM .n
- Ensure smooth functioning of the telecalling / inside sales operations .n

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n4. Hiring & Team Development
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- Lead recruitment, onboarding, and training of recent team members to scale operations.n
- Build a high-performing sales culture through structured training and continuous mentoring.n

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n5. Sales Strategy & Reporting
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- Analyse sales data, pipeline,

📌 Sr. Sales Manager: Call centre (Gurugram)
🏢 Indifi
📍 Gurugram