About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Areas of Responsibility
Order Management & Transaction Processing
- Receive, review, and process incoming service parts requests submitted by Field Service Centers (FSCs).
- Ensure all orders are accurately transacted through designated systems and tools such as Enterprise Systems (ES), Remedy, or other operational platforms.
- Validate order details, part requirements, and delivery priorities to ensure prompt execution.
- Monitor order progress from creation through completion, ensuring all transactions meet operational standards and service level objectives.

Work Order Administration
- Maintain accurate and timely updates to service work orders.
- Ensure all work order information is recorded correctly to support effective field service scheduling and dispatch activities.




- Identify and resolve discrepancies that may impact service delivery timelines.
- Provide real-time visibility into order and fulfillment status for internal stakeholders.

Parts Sourcing & Inventory Optimization
- Source required parts from the most suitable and cost-effective inventory locations globally.
- Work closely with supply chain and inventory teams to reduce stock shortages and backorder situations.
- Prioritize sourcing decisions that support service level agreement (SLA) compliance and customer commitments.
- Escalate critical shortages and coordinate alternative sourcing strategies when necessary.

Logistics & Carrier Coordination
- Liaise with third-party logistics providers (3PLs), carriers, warehouses, and distribution centres to coordinate shipments.
- Monitor transportation activities to ensure on-time pickup and delivery of service parts.
- Track and trace shipments throughout the logistics netwo

📌 Fulfillment Administrator (Mumbai)
🏢 NCR Atleos
📍 Mumbai