Company Overview

Matrix360 Consulting is a business growth and transformation practice that works with organizations to solve strategic, marketing, operational and communication challenges.

Our work begins with understanding the business problem — identifying growth opportunities, market constraints, stakeholder requirements and execution gaps — and developing practical interventions that can move the business forward.

Matrix360 works across business strategy and diagnostics, go-to-market planning, marketing and communication, growth initiatives, operational workflows, stakeholder engagement and experiential solutions.

Artificial intelligence is increasingly embedded across this work. We use generative AI, automation and emerging agentic technologies to strengthen research, analysis, communication, decision-making and execution — combining technology with human judgment, domain understanding and creative thinking.

Our engagements can range from defining a growth strategy or repositioning a business, to developing and executing marketing campaigns,



building lead-generation and customer-engagement systems, improving operational workflows, creating AI-enabled processes, and designing communication and experiential interventions.

Matrix360 therefore operates at the intersection of strategy, marketing, technology, communication and execution — helping businesses translate ideas and opportunities into measurable growth and transformation.

We are also building current AI-native consulting capabilities that explore how organizations can redesign workflows, decision processes and customer engagement around the evolving possibilities of artificial intelligence.

Matrix360 is also developing its thinking around Hybrid Intelligence — how human judgment and artificial intelligence can work together within business processes and decision-making.

Role Description

The AI, Operations & Client Solutions Associate is a full-time, on-site role based in Kolkata within Matrix360 Con

📌 AI, Operations (Kolkata)
🏢 Matrix360 Consulting
📍 Kolkata