Job Description
? Job Title: SAP S/4HANA Basis Administrator
n? Location: HCLTech Lucknow, Uttar Pradesh (on-site)
n? Experience: 4-8 years
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n? Job Description
nThe SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.
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n? SAP Basis & HANA Administration
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- Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.n
- Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.n
- Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.n
- Manage SAP Transport Management System (TMS) activities across development, quality,



and production environments.n
- Monitor SAP system health, availability, and performance.n
- Ability to support mission critical support 24*7 for PROD settingn

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n?️Incident & Problem Management
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- Conduct root cause analysis (RCA) for recurring and escalated SAP issues.n
- Troubleshoot SAP application, database, operating system, and interface-related problems.n
- Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).n
- Minimize resolution rejections and case reopenings through effective issue management.n

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n⚙️Performance & System Optimization
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- Analyze system performance and implement optimization measures.n
- Monitor SAP HANA database performance and perform tuning activities.n
- Manage backup, recovery, and disaster recovery procedures.n
- Ensure optimal utilization of system resources.n

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n? Knowledge Management & Team Support
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📌 SAP S/4HANA Basis Administrator (Lucknow)
🏢 HCLTech
📍 Lucknow