Telecalling Executive - Job Description

Job Title: Telecalling Executive
Department: Sales & Marketing
Employment Type: Full-Time
Industry: FMCG / Food / Organic & Wellness Products

Job Summary

We are looking for a Telecalling Executive to generate sales through phone calls, follow up with customers, handle enquiries, and develop new business opportunities.

Key Responsibilities
- Make daily outbound calls to customers, retailers, distributors and leads.
- Generate recent sales leads through calling.
- Explain products, pricing, offers and schemes to customers.
- Follow up with existing and potential customers.
- Take orders and coordinate with the sales/dispatch team.
- Maintain daily calling and sales records.
- Handle customer queries and provide proper information.
- Follow up on pending orders and payments.
- Maintain customer database and update call status.
- Achieve daily,



weekly and monthly calling and sales targets.
- Collect customer feedback and share it with the reporting manager.
- Prepare daily/weekly telecalling reports.

Required Skills:
- Good communication and convincing skills.
- Hindi and basic English communication.
- Positive follow-up and customer-handling skills.
- Target-oriented and confident.
- Basic knowledge of MS Excel.
- Previous FMCG/telecalling experience preferred.

Qualification

12th Pass / Graduate in any stream.

Experience

0-3 years experience in Telecalling / Sales.
Freshers can also apply.

Reports To: Sales Manager / Telecalling Manager / Management.

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Indore)
🏢 Khushi agro
📍 Indore