Job Overview

OSTTRA India

The Role: Sr. Application Support Engineer

The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

What’s in it for you:
You will have 7-12 years’ experience of Sr. Application Support & Project Management to meet the needs of our expanding portfolio of Financial Services clients.

This role presents an excellent opportunity to be part of an agile team based out of India, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service.

Responsibilities:
- Your duties will include providing technical L2 and L3 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing.




- You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative global group.
- Liaising with other team members, Product, Development and particularly the infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery.
- Working directly with clients, to understand and resolve issues and liaising with delivery teams to ensure readiness for current platform releases. Based in our Gurgaon office, you will be responsible for handling escalations, identifying and communicating technical resolutions in English.

What We’re Looking For:
- University graduate or equivalent with background of bachelor’s in computer science.
- Ability to read and trace Java, C++ and/or scriptin

📌 Sr. Application Support Engineer (Gurugram)
🏢 Osttra
📍 Gurugram