About the Role:
Key Responsibilities:
1. Store Operations & Management

▸ Oversee all daily boutique operations including opening, closing, and floor management

▸ Maintain store presentation, cleanliness, and adherence to visual merchandising standards

▸ Manage inventory levels, conduct regular stock audits, and coordinate replenishment orders

▸ Liaise with suppliers for purchase orders, deliveries, and returns

▸ Recruit, train, schedule, and lead boutique staff to ensure optimal coverage and performance in future.

2. Sales & Customer Experience

▸ Drive in-store sales by setting targets conversion and upselling

▸ Deliver exceptional, personalized customer service at every touchpoint

▸ Build and nurture a loyal customer base through relationship management and follow-up

▸ Handle escalated complaints, returns, and exchanges with professionalism and care

▸ Monitor and improve KPIs including conversion rate, average transaction value, and footfall

3. Social Media Presence & Digital Advertising

▸ Manage and grow the boutique's presence across Instagram, Facebook,



TikTok, and Pinterest

▸ Plan, create, and publish engaging content including reels, stories, carousels, and lifestyle posts

▸ Develop and execute paid social media ad campaigns (Meta Ads, Instagram Promotions) with defined budgets and target audiences

▸ Track campaign performance metrics (reach, engagement, ROAS, CTR) and optimize accordingly

▸ Monitor comments, DMs, and community interactions to maintain brand voice and customer engagement

▸ Stay ahead of social media trends and seasonal content opportunities to keep the brand relevant

4. Website Management & Product Upload

▸ Upload recent products to the e-commerce website with accurate titles, descriptions, pricing, and tags

▸ Ensure all product listings are optimized for search (SEO) with relevant keywords and categories

▸ Manage website content including banners, homepage features, and promotional landing pages

▸ Coordinate with web devel

📌 Boutique Manager (Padmanabhanagar)
🏢 Actif Solutions
📍 Padmanabhanagar