06 Sep
|
Accounting Genie
|
Noida
06 Sep
Accounting Genie
Noida
Job Summary
Key Responsibilities
- Make outbound calls to prospective customers and introduce company products/services.
- Handle inbound customer inquiries and provide accurate information.
- Generate and qualify leads through telephonic conversations.
- Follow up with potential customers and maintain regular communication.
- Understand customer requirements and offer suitable solutions.
- Maintain records of calls, customer interactions, and follow-up activities.
- Coordinate with internal teams to ensure customer satisfaction.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Resolve customer concerns professionally and escalate issues when necessary.
- Update CRM and maintain accurate customer databases.
Required Skills:
- Excellent verbal communication and interpersonal skills.
- Solid convincing and negotiation abilities.
- Good listening and problem-solving skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work independently and as part of a team.
- Positive attitude and customer-centric approach.
Qualifications:
- Minimum 12th Pass; Graduate preferred.
- Freshers are welcome to apply.
- Prior experience in telecalling, customer service, sales, or BPO is an advantage.
What We Offer
- Competitive salary package.
- Performance-based incentives.
- Professional training and career growth opportunities.
- Supportive and collaborative work environment.
Working Hours
- Full-Time
- 6 Days Working
- Strong communication skills in Hindi and English.
- Self-motivated and target-oriented.
- Ability to build rapport with customers quickly.
- Willingness to learn and grow professionally.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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