Job Description (JD) - Tele Caller (Inbound & Outbound)
Company: Prop CID Infotech Pvt Ltd
Location: Sector 63, Noida

Position: Tele Caller (Inbound & Outbound)Job Summary

Key ResponsibilitiesInbound Calling
- Attend incoming customer calls professionally.
- Understand customer requirements and provide accurate information.
- Resolve basic customer queries and escalate complex issues when required.
- Maintain records of customer interactions in the CRM system.
- Ensure high customer satisfaction through effective communication.

Outbound Calling
- Make outbound calls to potential and existing customers.
- Generate leads and schedule appointments for the sales team.
- Follow up with prospects and customers.
- Explain company products/services and promotional offers.
- Achieve daily, weekly, and monthly calling targets.

Required Skills:
- Excellent communication skills in Hindi and basic English.
- Valuable interpersonal and convincing skills.
- Ability to handle customer objections professionally.




- Positive attitude and customer-focused approach.
- Ability to work under targets and deadlines.

Qualification
- Minimum 12th Pass / Graduate in any discipline.

Experience
- 0-3 years of experience in Tele Calling, Customer Support, BPO, or Sales Calling.
- Freshers with good communication skills can also apply.

Salary & Benefits
- Competitive salary as per industry standards.
- Performance-based incentives.
- Career growth opportunities.
- Friendly and professional work environment.

Working Location

Prop CID Infotech Pvt Ltd
Sector 63, Noida, Uttar Pradesh

Job Type
- Full-Time
- Work From Office
- Strong communication and listening skills.
- Confident and self-motivated personality.
- Ability to build rapport with customers.
- Team player with a professional attitude.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Noida)
🏢 Prop Cid Infotech
📍 Noida