Job Description - Collection Executive

Location: Darbhanga, Bihar

About the Company

Khushbu Auto Finance Ltd. (KAFL) is a Non-Banking Financial Company (NBFC) specializing in vehicle finance, particularly three-wheelers. Incorporated in 1994, KAFL is a wholly-owned subsidiary of Atul Auto Limited (AAL), a leading three-wheeler manufacturer. Registered with the RBI since 1999, KAFL operates as the captive financing arm of Atul Auto Ltd. with a network of over 100 branches across 14 states and a strong presence in Gujarat and Bihar.

Position

Collection Executive

Job Summary

Key Responsibilities
- Follow up with customers for timely repayment of loan EMIs.
- Visit customers and guarantors for collection of overdue installments.
- Achieve monthly collection targets as assigned by management.
- Identify delinquent accounts and take necessary recovery actions.
- Maintain regular communication with customers to reduce future defaults.
- Update collection activities and customer interactions in the system.




- Coordinate with branch and credit teams for resolution of collection-related issues.
- Trace skip cases and locate customers through field visits and market intelligence.
- Ensure compliance with company policies and regulatory guidelines during collection activities.
- Prepare and submit daily collection reports to the reporting manager.

Eligibility CriteriaEducation
- Graduate in any discipline preferred.

Experience
- Minimum 6 months to 2 years of experience in collections, recovery, or field operations.
- Experience in NBFC, Banking, Microfinance, Commercial Vehicle Finance, or Three-Wheeler Finance will be preferred.
- Freshers with good communication skills and willingness for field work may also apply.

Required Skills:
- Robust negotiation and recovery skills.
- Good communication and interpersonal abilities.
- Ability to handle difficult customer situations professionally.
- Basic knowledge of loan collection processes.
- Familiarity with the local mar

📌 Collection Executive (Darbhanga)
🏢 Khushbu Auto Finance
📍 Darbhanga