At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

Responsibilities
- Working with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills
- Billing review and maintenance support for Partner accounts and for Network Services end customers
- Processing network and cloud services cancellation orders including: interacting with the underlying carriers, ensuring internal resources are shut down and closing the customers accounts for final billing




- Processing suspensions and cancellations ordered by Collections for non-paymentRequirements:
- Experience 1- 3 years
- Previous US customer service experience
- Previous telephony experience or knowledge regarding SIP trunks, DIDs, Circuits, and WebFax
- Excellent written and verbal communication skills-
- Team player with a positive service oriented attitude, able to work with various departments at Mitel
- Solid research/investigative skills
- Ability to make sound decisions and recommendations
- Should be open to Work in US Time zone

For more information, visit Why Mitel or follow us on LinkedIn here.

📌 Associate Billing Specialist (Bengaluru)
🏢 Mitel
📍 Bengaluru