Job description

KEY TECHNICAL RESPONSIBILITIES
- Responsible for monitoring the Administrative, Operational and Technical aspects & smooth functioning of the center.
- Monitoring Client Progress, Regular monitoring of progress of all clients.
- Maintain liaison between the Centre and the Corporate Office.
- Communication, implementation and compliance of all corporate policies in the Centre.
- Trainings To identify the Training needs of the staff and inform the R & D.
- Review the appointment planner.
- Regular monitoring of client follow-up data wherever required and self follow-up for special clients including VIPs and Doctors.
- To give realistic sales targets to individual staff members and monitor the same on a daily basis aiming towards the achievement of centers sales target.
- To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value.




- To help settle personnel grievances through a rational & open meeting or use personal discretion to intervene directly.

Additional Responsibilities:
- To offer assistance in pre opening activities of new centers by finalization of floor maps, appliances, consumables, gadgets etc for centers (current and renovations) with approval from corporate office.
- To train and groom the next identified successor as Centre Head (staff identified from within the Centre team ).
- In addition to the above mentioned duties and job functions, to carry out any other assignment given occasionally by the Regional Operations Head.
- To ensure cleanliness, hygiene and maintenance of the center.
- Regular reports on problems observed, actions to be taken and deadlines for the same.
- Special focus on service delivery, customer care, satisfaction, delight and feedback.
- Cash checking To ensure systematic cash handling and maintenance of cash register. Physical cash and entries in the cash register should match. Report to be sent

📌 Clinic Manager (Kadamkuan)
🏢 PACHOULI WELLNESS CLINIC
📍 Kadamkuan