We are looking for a hardworking, responsible and positive-minded person who can handle billing, dispatch coordination and customer interaction at our showroom. This role is not just desk-based — it requires multitasking, coordination with transport/labour staff and maintaining a calm, professional attitude even during busy working hours.
Key Responsibilities
- Prepare bills/invoices quickly and accurately when clients visit the showroom.
- Coordinate dispatch of material from showroom/godown.
- Arrange porter/tempo bookings for deliveries and dispatches.
- Handle follow-ups and coordination with porter/transport people.
- Manage labour staff when required, especially for loading/unloading at client sites.
- Coordinate with clients regarding delivery timings and dispatch status.
- Assist in ensuring smooth material movement and proper documentation.
- Greet walk-in customers warmly and maintain a positive atmosphere in the showroom.
- Maintain professionalism,
patience and a smiling attitude during customer interactions.
- Support team members during rush hours and urgent dispatch situations.
- Sometimes work in outdoor conditions or coordinate dispatches during hot summer weather.
Skills & Qualities Required
- Good communication and coordination skills.
- Ability to handle pressure and multitask.
- Basic computer knowledge and billing software handling.
- Responsible, disciplined and quick learner.
- Positive attitude and customer-friendly personality.
- Ability to handle difficult people calmly and professionally.
- Team player with problem-solving mindset.
Preferred
- Experience in billing/accounts/front desk/dispatch coordination.
- Experience in retail showroom, plywood, hardware or building material industry is a plus.