Job Title -Assistant Manager - Blower Service (GD & Everest)

Location -Delhi

About Us

Gardner Denver Engineered Products India Pvt Ltd
- An Ingersoll Rand Business was established with the purpose of empowering customers with reliable Industrial Low-Pressure & Vacuum Solutions, while delivering cutting-edge and cost-saving engineering solutions across industries.

Job Summary

The Assistant Manager - Service will be responsible for managing and resolving all service-related queries at customer sites across India. This role requires strong technical expertise, leadership capability, and a business-generation mindset to ensure customer satisfaction while supporting service revenue growth.

Key Responsibilities

1. Service Operations Management
- Manage day-to-day aftermarket service activities including breakdowns, preventive maintenance, overhauls, and commissioning support.
- Ensure timely response and resolution of customer service calls as per defined SLAs.
- Coordinate service scheduling, site visits, and engineer deployment across for Blower Service (GD & Everest) in PAN India.




- Monitor service KPIs such as response time, resolution time, first-time fix rate, and customer feedback.

2. Team Leadership & Coordination
- Lead, guide, and support service engineers and technicians.
- Provide technical direction during complex troubleshooting and site issues.
- Participate in training, mentoring, and performance evaluation of service team members.
- Ensure adherence to safety, quality, and company service standards.

3. Technical Support & Expertise
- Independently handle or oversee installation, commissioning, troubleshooting, and overhauling of equipment.
- Act as a technical escalation point for complex service problems.
- Prepare and validate detailed service reports and root cause analysis (RCA).

4. Aftermarket Business & Revenue Support
- Support spare parts sales, service contracts, and Annual Maintenance Contracts (AMCs).
- Identify opportunities to upgrade

📌 Assistant Manager (Delhi)
🏢 Ingersoll Rand
📍 Delhi