Job Title: Customer Care Executive for Luxury products.
Language: Fluency in English is Must
Company: Moha by Geetanjali (Designer Silver Jewelry)
Location: Thane, Maharashtra, India (On-site job only)
About Us: Moha by Geetanjali is a distinguished designer silver jewellery brand.
Job Summary: The Customer care Executive with fluent english will be directly responsible for meticulous management of all kinds of customer interactions. Implementation of sales initiatives which also involves intervention in Social Media and website platforms.
Key Responsibilities:
- Customer Engagement & Support.
- Serve as a primary point of contact for online customer inquiries, providing prompt, friendly, and empathetic support to resolve issues and ensure an outstanding shopping experience.
- Collaborate on the utilisation of customer reviews and support SEO activities.
- 1-2 years of proven experience in an E-commerce Sales preferably within the jewellery, fashion, or luxury goods industry.
- Communication and Interpersonal Skills: Excellent written and verbal communication skills are essential for effective interaction with customers, internal team members, and external stakeholders.
- Fluency in English and Hindi; proficiency in Marathi is a plus.
Job Types: Full time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
- Waghbil, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person
📌 Customer Care Executive (Waghbil)
🏢 Moha
📍 Waghbil