CRM Executive (Client Handling & Interaction)

Position Title: CRM Executive
Department: Client Relationship Management
Location: Gurgaon
Company: Neeraj Bhagat & Co.

Job Summary:
Key Responsibilities:
- Handle client queries, requests, and follow-ups efficiently
- Maintain and update client records in the CRM system
- Coordinate with internal teams to ensure timely delivery of services
- Ensure high levels of client satisfaction and relationship management
- Track ongoing assignments and proactively update clients on progress
- Manage client onboarding and documentation process
- Identify opportunities to improve client experience

Required Skills & Qualifications:
- Bachelor’s degree in Commerce, Business Administration, or related field
- 1-3 years of experience in client handling / CRM role.
- Excellent verbal and written communication skills
- Solid interpersonal and relationship management skills
- Proficiency in MS Office and CRM tools




- Ability to multitask and work under deadlines
- Professional and client-focused approach

Preferred Skills:
- Excellent command of English (spoken and written) is mandatory
- Experience in client servicing, customer support, or relationship management roles
- Good coordination and follow-up skills with internal teams
- Ability to handle multiple clients and tasks simultaneously
- Problem-solving mindset with attention to detail
- Basic understanding of business communication etiquette
- Proficiency in MS Office (Excel, Word, Outlook)
- Time management and organizational skills
- Ability to handle client escalations calmly and professionally

Working Days:
- 5 Days (Monday
- Friday )

Weekly off-(Saturday & Sunday )Fixed Off

Working Hours- 10 am
- 6 pm

Pay: ₹12,726.78 - ₹22,000.00 per month

Work Location: In person

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