06 Sep
|
CraftVatika
|
Jaipur
06 Sep
CraftVatika
Jaipur
Key Responsibilities:
- Manage seller account operations across platforms such as Amazon, Flipkart, Meesho, and Shopify.
- Handle order processing from order confirmation to final dispatch.
- Coordinate with warehouse and logistics teams to ensure timely and accurate order fulfillment.
- Manage and update inventory levels across all marketplaces to avoid stock discrepancies.
- Prepare and manage FBA (Fulfillment by Amazon) shipments.
- Monitor and process returns, replacements, refunds, and customer claims.
- Track order performance and resolve any operational issues proactively.
- Maintain accurate records of orders, inventory, and dispatch reports.
- Ensure compliance with marketplace policies and service level agreements (SLAs).
Required Skills:
- Good knowledge of MS Excel and Google Sheets.
- Advanced working knowledge of MS Excel (formulas, data handling, reporting).
- Strong attention to detail and organizational skills.
- Ability to multitask and manage time effectively.
- Problem-solving mindset with the ability to handle operational challenges.
Qualifications:
- Minimum 4+ years of experience in e-commerce operations or a similar role.
- Familiarity with multiple e-commerce platforms and seller dashboards.
- Basic understanding of logistics and supply chain processes is preferred.
Preferred Attributes:
- Ability to work independently and in a team environment.
- Robust communication and coordination skills.
- Adaptability in a rapid-paced e-commerce environment.
Pay: From ₹18,000.00 per month
Work Location: In person
📌 E-commerce Operations Executive (Jaipur)
🏢 CraftVatika
📍 Jaipur