Customer Relationship Executive (Chennai)

Customer Relationship Executive (Chennai)

06 Sep
|
Elite HR Services
|
Chennai

06 Sep

Elite HR Services

Chennai

Job Description: Customer Relationship Executive (CRE) - Sales

Location: RA Puram, Chennai (WFO)

Salary: 18k - 25k + Attractive Incentives

Languages: Must speak Telugu, Kannada & Hindi

Experience: Min 2 Years

Notice: Immediate Joiners only

Key Skills: Sales, CRM, & Relationship Management.

Job Purpose

We are looking for a result-oriented and multilingual Customer Relationship Executive to join our branch in RA Puram, Chennai. The primary focus of this role is to bridge the gap between high-quality customer service and proactive sales. You will be responsible for managing a diverse client portfolio, primarily across the South and North Indian regions, ensuring long-term retention while driving revenue through strategic relationship management and cross-selling.

Key Responsibilities
- Relationship Management: Serve as the primary point of contact for a designated portfolio of clients, ensuring high satisfaction and trust.
- Sales & Revenue Generation: Identify upselling and cross-selling opportunities during customer interactions to meet monthly revenue targets.




- Multilingual Support: Communicate fluently in Telugu, Kannada, and Hindi to assist regional customers and handle inquiries effectively.
- Conflict Resolution: Professionally handle customer grievances, providing prompt solutions to maintain a positive brand image.
- Customer Documentation: Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
- Operational Excellence: Work from the office to coordinate with internal teams (Sales, Finance, and Operations) to resolve complex client issues.

Required Qualifications & Skills

Requirement

Description

Experience

Minimum 2 Years of proven experience in Sales or CRM roles.

Education

Any Graduate (Bachelor’s degree preferred).

Languages

Fluent in Telugu, Kannada, and Hindi (Written & Verbal).

Sales Skills

Solid negotiation, persuasion, and closing skills.

Soft Skills

Excellent active listeni

📌 Customer Relationship Executive (Chennai)
🏢 Elite HR Services
📍 Chennai

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