Skills
- 8+ years of relevant experience.
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Robust working knowledge of Microsoft Office

Role & Responsibilities
- Provide insights into pharmaceutical retail trends, prescription and over-the-counter (OTC) product demand, and customer purchasing behaviors
- Advise on product mix, seasonal demand, and new product introductions for prescription drugs, OTC products, health supplements, and wellness items.
- Recommend store layouts, merchandising strategies, and inventory management to enhance efficiency and profitability.
- Strategize to improve prescription and OTC sales while minimizing stockouts and expiries.
- Handhold the adoption of technology solutions such as point-of-sale (POS) systems, e-prescription integrations, and customer loyalty programs
- Monitor key performance indicators (KPIs) such as sales revenue, gross margin, customer satisfaction, and inventory turnover.




- Design and develop promotional strategies, discounts, and campaigns tailored to customer needs.
- Suggest solutions to enhance the in-store and online customer experience, such as personalized consultations, home delivery, and digital engagement.
- Recommend usage of platforms such as e-commerce, mobile apps, and digital health tools to expand the retail pharmacy’s reach.
- Evaluate market data and competitor activities to identify opportunities for growth and differentiation.
- Work on omnichannel strategies, integrating online and offline customer experiences.
- Collaborate with supply chain teams to ensure efficient sourcing, stocking, and distribution of pharmaceutical products.
- Evaluate vendor performance and negotiate better terms for inventory procurement.
- Conduct training sessions for retail staff to improve their knowledge of pharmaceutical products and compliance requirements.
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📌 Subject Matter Expert (Vadodara)
🏢 Ethicsinfotech
📍 Vadodara