Role Overview

The Store & Billing Associate is responsible for managing in-store billing, customer handling, and daily store operations. This role ensures a smooth checkout experience, accurate billing, inventory coordination, and excellent customer service while maintaining brand standards.

Key Responsibilities1. Billing & POS Operations
- Handle billing using POS systems (cash, UPI, cards, wallets).
- Generate invoices, exchange bills, and return bills as per policy.
- Ensure accuracy in pricing, discounts, offers, and GST billing.
- Maintain daily cash reconciliation and closing reports.

2. Customer Service
- Greet customers and assist them throughout their shopping journey.
- Handle customer queries related to pricing, sizes, availability, returns, and exchanges.
- Explain ongoing offers, sales (Black Friday, Festive Sales, etc.), and store policies clearly.
- Manage customer complaints politely and escalate when required.

3. Store Operations
- Maintain cleanliness and visual presentation of the billing counter.
- Assist with product tagging, steaming, folding,



and display when required.
- Coordinate with the store team during peak hours.
- Ensure adherence to brand SOPs and store discipline.

4. Inventory & Stock Coordination
- Assist in inward stock entry and basic inventory tracking.
- Update sold items in the system and inform the team about low stock.
- Support stock audits and daily stock checks when required.

5. Reporting & Documentation
- Prepare daily sales reports.
- Maintain billing records and documentation.
- Coordinate with accounts/operations team for discrepancies.

Required Skills & Qualifications
- Minimum 12th pass / Graduate preferred.
- 1-3 years experience in retail billing or fashion store operations.
- Familiar with POS systems, GST billing, and UPI/card payments.
- Basic computer knowledge (Excel, billing software).
- Positive communication skills (English + local language).
- Presentable, polite, and customer-friendly attitude.

Prefer

📌 Store & Billing Associate - Female Only (Banjara Hills)
🏢 Errabelly / Fytted Fashions
📍 Banjara Hills