Full Time

Company Overview:
- For over 20 years, we have built lasting relationships that have kept us on the cutting edge of innovation. We will endeavour to continue to inspire, transform, and create synergies that shape the digital world and ensure shared prosperity for all.

Job Summary:
Key Responsibilities:
- Handle inbound and outbound calls for US customers
- Maintain accurate documentation and follow process guidelines
- Ensure customer satisfaction through effective communication

Requirements and Qualifications:
Education and Experience:
- Graduation in any stream
- Minimum 1 year of experience in US Voice Process
- Excellent verbal and written English communication skills

What We Offer:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including health insurance and paid time off.
- Opportunity to work with a leading IT services company and contribute to its growth and expansion in the US market.
- Collaborative and dynamic work setting with a team of experienced professionals.

📌 Customer Service Executive (Pune)
🏢 Suma Soft
📍 Pune