Full job description:
Key Responsibilities:
- Process customer requests and transactions accurately and efficiently.:
- Ensure compliance with company policies and quality standards.:
- Meet daily productivity and quality targets.:
- Collaborate with team members to enhance process efficiency.:
- Adapt to changing work processes and business needs.
Requirements:
- Any graduate (freshers are welcome to apply).:
- 0 to 1 year of experience in a BPO or customer service role.:
- Strong written communication skills.:
- Ability to work in rotational shifts and rotating week-offs.:
- Basic computer proficiency and typing skills.:
- Immediate joiners preferred.
Job Types:
- Full-time, Permanent, Fresher
Schedule:
- Night shift:
- Rotational shift
Supplemental Pay:
- Overtime pay:
- Performance bonus
Ability to commute/relocate:
- 2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045:
- Reliably commute or planning to relocate before starting work (required)Role & responsibilities
Job Types: Full time, Permanent, Fresher
Pay: ₹12,500.00 - ₹16,500.00 per month
Work Location: In person
📌 Customer Care Associate (Pune)
🏢 XMC BPO
📍 Pune