The Customer Service Executive is responsible for handling customer inquiries, ensuring customer satisfaction, managing follow-ups, and maintaining solid relationships with customers throughout the sales and service journey.

Key Responsibilities
- Attend walk-in and telephonic customer inquiries professionally.
- Maintain customer database and update records in CRM system.
- Conduct follow-up calls for sales leads, test drives, and service reminders.
- Handle customer complaints and coordinate with the concerned department for quick resolution.
- Ensure timely delivery satisfaction calls and feedback collection.
- Support customer engagement activities, campaigns, and events.
- Coordinate with Sales and Service teams for smooth customer experience.
- Maintain daily call reports and customer interaction reports.

Required Skills:
Pay: ₹10,796.08 - ₹29,765.51 per month

Benefits:
- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Deoghar)
🏢 Hyundai Automobile
📍 Deoghar