We are Hiring Fresher

Open Position:
- Service Coordinator

Location:
- Por New GIDC

Transportation available

1. service & Documentation Support:
- Maintain accurate documentation and records.
- Enter daily service visit details in MIS.
- Maintain daily MIS reports.

2. Service Coordination:
- Maintain technician attendance records.
- Record daily visit entries.
- Conduct introductory calls to customers after receipt of Sales Order.
- Close follow-ups for RC & NRC cases.
- Manage AMC contracts and ensure timely follow-up and renewals.

3. Dispatch & Courier Management:
- Handle dispatch process.
- Maintain daily courier details entry.
- Coordinate material dispatch with logistics team.

4. Payment & Follow-up:
- Follow up for pending payments.
- Coordinate with accounts for payment reconciliation.
- Maintain payment follow-up records.

5. Technician Expense & Reporting:
- Process technician expense reports.
- Verify and clear technician expense claims.




- Maintain proper records of service-related expenses.

6. Customer Coordination:
- Ensure customer satisfaction post-service.
- Maintain proper communication between customer and service team.
- Feedback call after Installation & Service Visit

Required Skills & Qualifications:
- Bachelor’s degree in any discipline (preferred).
- 0-1 years of experience in service coordination or backend operations.
- Good communication and follow-up skills.
- Knowledge of MS Excel & MIS reporting.
- Strong organizational and documentation skills.
- Ability to handle multiple tasks efficiently.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Service Coordinator (Por)
🏢 Qualimark Machines
📍 Por