Job Description N Job Title: Senior Sales Manager
N Location: Gurgaon (Work from Office)
N Reporting To: Sales Head
N Department: Sales – Lending
N Education: Bachelor’s degree in business, Finance, or related field.
N n Candidate Profile
N n
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- Experience: 8+ years in sales with at least 3–4 years in team management . N
- Industry: Banking, NBFC, Fintech, or Loan Industry (Personal Loans / Business Loans preferred). N
- Team Management: Experience handling large inside sales or Telecalling teams (50+ members) . N

n n Job Summary
NWe are looking for an experienced Senior Sales Manager to lead and manage a large inside sales/telecalling team focused on loan products. The role requires strong leadership capabilities, a deep understanding of credit products, and the ability to drive aggressive sales targets while ensuring compliance and operational efficiency.
N n Key Responsibilities
N n1. Sales Target Achievement
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- Drive the team toachieve daily, weekly, and monthly sales and disbursement targets . N




- Monitor productivity and ensure consistent improvement in sales performance. N

n n2. Team Leadership & Performance Management
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- Lead, mentor, andmanage a large sales team (50+ members) including supervisors and agents. N
- Conduct regular performance reviews, coaching sessions, and quality monitoring of calls. N
- Provide feedback on sales pitch, objection handling, tonality, and closing techniques . N

n n3. Operational Management
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- Manage and optimize key sales KPIs such as conversion rates, average handling time (AHT), and revenue per RM . N
- Ensure smooth functioning of the telecalling / inside sales operations . N

n n4. Hiring & Team Development
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- Lead recruitment, onboarding, and training of recent team members to scale operations. N
- Build a high-performingsales culture through structured training and continuous mentoring. N

n n5. Sales Strategy & Reporting
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- Analyse

📌 Sr. Sales Manager: Call Centre (India)
🏢 Indifi
📍 India