Technical Account Manager (Bengaluru)

Technical Account Manager (Bengaluru)

06 Sep
|
Refold AI
|
Bengaluru

06 Sep

Refold AI

Bengaluru

About Refold

Refold is building the next-generation AI platform that replaces enterprise integration and consultants. We’re pioneering autonomous AI agents that understand complex enterprise systems, generate production-ready code, and operate at a scale no consulting firm can match. Today, we’re starting with integrations—a $50B market. Tomorrow, we’re building towards a world where AI agents handle any complex cognitive work.

Traction: Serving 20+ enterprise customers with Fortune 500 deployments, processing 10M+ API calls/day. Refold was founded by Jugal Anchalia & Abhishek Kumar, who sold their previous startup to Netmeds; they have also been featured in Forbes 30 under 30. They have experience at organisations such as Nomura, JioMart, InstaMojo, IIT Kharagpur, and IIT Roorkee. We are funded by marquee investors, including Eniac Ventures, Tidal Ventures, Karman Ventures, Ahead VC & Better Capital.

We’re assembling a founding team of people who learn rapid, raise the bar, and shape the company from day one.

The Role:





The Enterprise Delivery Lead is the single point of contact who owns the customer journey from kickoff to go-live and beyond, as the steward of account health, adoption, and success. Sitting at the intersection of program management, customer success, and technical account management, you orchestrate complex, AI-native integration delivery so customers don’t just go live — they adopt, expand, and succeed.

You’re technical enough to lead the conversation and run technical account management. Your edge is exceptional communication and structured program management. You own onboarding, scoping, planning, adoption, and escalations; partner with the Architects and FDEs who build, and surface expansion signals to the Growth team. We’re looking for an outstanding communicator and program manager who thrives in ambiguity and holds the business and technical picture at once.
- Team: Small, high-impact delivery team working closely with Architects, Engine

📌 Technical Account Manager (Bengaluru)
🏢 Refold AI
📍 Bengaluru

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