Role: Senior Manager, Global GBS Change Management
The Senior Manager of Global Change Management is a strategic-minded partner collaborating cross functionally to deliver change management strategies minimizing employee resistance and maximizing engagement with change initiatives. Lead Global Capability Center (GCC) resources to drive faster adoption, greater utilization, and higher proficiency on the changes impacting employees in the organization to achieve desired business results. Act as mentor/advisor for senior leaders, project managers, and product Owners, helping them support change management activities in their business functions and projects.
They will collaborate with onshore Kraft Heinz enterprise Change Management team within Global Business Services (GBS) to oversee the delivery of quality transition and transformation change initiatives, engage with leadership to maintain visibility and change governance, provide change delivery support (i.e., manage training/communications build, logistics and delivery), and manage external vendor relationship(s) where relevant.
This role will be responsible for executing Change Management practices according to enterprise Kraft Heinz Change Management standards and practices. This resource will also work with various product owners involved in Change Management workstreams, ensuring application of Change Management best practices and standards.
Primary Responsibilities
- Lead change across the project lifecycle using the Kraft Heinz Change Management Methodology to drive Change Management across our projects and integrate change management activities across the project lifecycle phases, including Change Management for Agile projects
- Serve as reporting line manager to junior and journeyman level Change Managers, as well as Change Production team members
- Perform detailed Change Impact Assessments on projects in order to understand the impacted stakeholders, how they re impacted and when, as well as the recommend