Roles and Responsibilities:
Join our team as a Renewal Manager at Care Health Insurance to spearhead the crucial function of policy renewals and ensure exceptional customer retention. This role involves proactive engagement with policyholders, a deep understanding of health insurance products and processes, and seamless coordination with various internal departments to guarantee a smooth and effective renewal experience, thereby maximizing customer lifetime value and contributing directly to the company's sustained growth.
Key Responsibilities:
Policyholder Engagement & Renewal Management:
- Proactively contact existing policyholders for health insurance policy renewals, explaining policy terms, benefits, premium structures, and any new features or endorsements.
- Address customer queries, concerns, and objections related to their policy, premium calculations, claim history impacts, and available add-on covers to facilitate successful renewals.
- Guide customers through the renewal process, including documentation,

📌 Manager - Agency Renewals (Ahmedabad)
🏢 Care Health Insurance
📍 Ahmedabad