- As part of the core team of Customer Experience AI Practice, the GTM Specialist will be responsible for leading the business and non-functional requirements discovery and driving creation of the scope definition and overall subject matter expert coordination and resource estimation process. s
- Create compelling and relevant r solution proposal content, including capturing business strategy, KPI, desired outcomes, illustrating how the solution proposal addresses their needs.
- Be comfortable presenting to a variety of stakeholders (client - business, leadership, technical and AWS sales teams) and understand the personas for each, crafting messaging which is relevant to their roles and desired outcomes.
- Collaborate with the Global Sales team of AWS Practice to provide input on deal strategy, from a CXT solution perspective point of viewWork closely with the Customer Experience Practice Leader to define solutions and offer development / offering roadmaps which are topical and relevant for today s builder / buyer persona and which target horizontal and vertical specific use cases.




- Research current trends in the CX / AX, CCaaS industry and capture competitive and analyst perspective, for use in solution / offering development and solution content.
- Define day in the life and Art of the possible demo requirements, specifying the exact services and capabilities to be configured for demonstration to both business and technical audiences. Work closely with Product Engineering teams for build out and test of these solution demos
- Cross functional leadership / partnership and collaboration with other departments to drive important strategic initiatives of the practice
- Create sales enablement collaterals for the sales team and provides insights on competitive benchmarking
- Create ROI documentation to help sales team in customer conversations
- Maintain Contact Center skilled, industry and AWS technical knowledge by attending educational workshops, reviewing pro

📌 Presales - Conversational AI (Bengaluru)
🏢 Quantiphi Analytics Solutions
📍 Bengaluru