- Ensure export documentation (Invoice, Packing List, Certificate of Analysis, COO, etc.) is complete and accurate.
- Comply with DGFT , Pharmaceutical Export Promotion Council (Pharmexcil) , and customs regulations .
- Stay updated on international regulatory requirements like USFDA, EMA, TGA, etc.
- Identify and develop recent international markets and distributors.
- Coordinate with the Business Development team for pricing, product selection, and strategies.
- Negotiate terms of trade, supply agreements, and pricing with global partners.
- Coordinate with the production , QA/QC , and supply chain teams to meet export timelines.
- Arrange shipment and logistics (air, sea, or courier), working with freight forwarders and CHA.
- Ensure timely dispatch and track shipments till delivery.
- Maintain communication with international clients for order updates , inquiries , and feedback .
- Handle after-sales support and ensure customer satisfaction.
- Manage any claims or complaints related to product quality or delivery.
- Oversee export incentives , duty drawback , and schemes like RoDTEP or MEIS .
- Handle LC (Letter of Credit) , advance payments, and

📌 Exports Manager (Mumbai)
🏢 GUFIC Group
📍 Mumbai