06 Sep
|
People Group
|
Mumbai
06 Sep
People Group
Mumbai
Key Responsibilities:
- Monitor and ensure quality control of telesales calls to maintain high service standards.
- Achieve daily and monthly collection and sales targets for the team.
- Manage team rosters to ensure optimal manpower utilization.
- Oversee attendance, leaves, and adherence to schedules.
- Allocate telecalling lists and ensure productive lead distribution among team members.
- Provide continuous feedback to team members on performance, areas of improvement, and progress.
- Conduct daily briefings and motivational sessions before shifts.
- Handle re-training sessions to improve performance and conversion skills.
- Maintain detailed reports related to sales, collections, and
📌 Team Leader (Mumbai)
🏢 People Group
📍 Mumbai