Key Responsibilities:
Sales & Conversions:
- Work with the Centre Manager and Marketing team to generate enquiries, walk-ins, and premium membership conversions
- Handle telephonic and walk-in enquiries effectively and follow the defined sales process
- Make outbound calls to Shaadi.com members and other leads to offer matchmaking solutions
- Meet and exceed sales and conversion targets consistently

Customer Interaction & Service:
- Interface with walk-in customers to explain Shaadi.com's features and membership advantages
- Provide personalized service to customers, understanding their preferences and requirements
- Handle objections and irate customers with empathy and professionalism
- Ensure a smooth handover of converted members to the service team

Data Management & Reporting:
- Record enquiry details in the specified format and update the system regularly
- Maintain documentation for all member interactions, conversions, and follow-ups
- Track and report daily sales, follow-up calls, and

📌 Telesales Executive (Mumbai)
🏢 People Group
📍 Mumbai