Job Description
Roles & Responsibilities
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- Manage on premise IT infrastructure, enterprise network infrastructure, firewalls and related connectivity.
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- Monitor infrastructure performance and proactively identify and resolve capacity, availability and performance issues.
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- Implement and maintain IT security controls including endpoint protection, firewall policies, access controls and network security.
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- Manage backup, disaster recovery and business continuity processes for critical IT infrastructure.
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- Work closely with internal users, business teams and external technology partners/vendors to ensure smooth delivery of IT services.
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- Manage IT infrastructure vendors, service providers, AMC/SLA performance and issue escalation.
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- Support cloud infrastructure and coordinate with cloud service providers for operational requirements and optimization.
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- Maintain appropriate IT documentation, asset records, configurations and operational procedures.
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- Identify opportunities for infrastructure improvement, automation, standardization and cost optimization.
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- Provide technical guidance and support to the IT team and ensure effective execution of operational activities.
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Desired Skills & Experience
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- Bachelor or Master of Science/ IT.
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- 10 + years of strong experience in infrastructure, network and server administration, IT security, backup management, vendor coordination and end-user support
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- Strong troubleshooting and problem-solving skills with the ability to independently manage critical IT operational issues.
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- Strong vendor and stakeholder management skills.
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- Ability to manage multiple priorities and work effectively in a quick-paced environment.
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- Valuable communication and documentation skills.
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- Willingness to learn and adapt to evolving technologies and IT environments.
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📌 IT Operations (Mumbai)
🏢 House of Anita Dongre
📍 Mumbai