Job DescriptionClient Success Manager – Finance Shared Services
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n Location : Mumba
n iLevel : General Manage
n rExperience : 10–15 Year
n sCTC : Up to ₹50 LP
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n A
n Employment Typ e: Full-ti
n meReporting T o: Senior Leadership – Service Delivery / Finance Shared Servic
nesRole Overvi
newWe are looking for an experience d Client Success Manag er to serve as the key interface between ou r Finance Shared Services organization and client finance leadersh i
np.Positioned at th e General Manager lev el, this role will be responsible for ensuring exceptional client experience and service delivery across Finance & Accounting operations. The incumbent will act as a n embedded finance partn er, working closely with senior client stakeholders to ensure delivery consistently meets or exceeds agreed SLAs, KPIs, and business expectation
ns.The ideal candidate will combine stron g Finance & Accounting operations expertise, client relationship management, commercial acumen, and service delivery leadersh i
np.Key Responsibiliti
nes1. Client Success & Relationship Manageme




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- ntAct as th e single point of accountability for client succe ss across Finance Shared Services engagementn
- s.Build and maintain trusted relationships with senior stakeholders includin g CFOs, Finance Controllers, Shared Services Heads, and Business Leade rn
- s.Understand client business priorities and translate them into effective service delivery strategien
- s.Serve as the primary organizational representative at the client site, ensuring a high level of professionalism and stakeholder engagemenn

nt.2. Finance & Accounting Service Delive
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- ryOwn end-to-end Finance & Accounting service delivery across multiple process towers and Centers of Excellencn
- e.Oversee processes includinn
- g:P2P – Procure to P n
- ayO2C – Order to Ca n
- shR2R – Record to Repo n
- rtTaxati n
- onEnsure delivery performance is aligned with contractual commitments, client expectation

📌 Customer Success Manager (Mumbai)
🏢 UNISON INTERNATIONAL CONSULTING ( The Recruitment
📍 Mumbai