NOC Network Engineer

Location: Bangalore, India

Work Mode: Onsite

Shift: 24×7 Rotational Shifts

Experience: 5–8 Years

Position Overview

We are seeking a highly skilled NOC Network Engineer to join our 24×7 Network Operations Center. The role is responsible for ensuring the availability, performance, and operational stability of enterprise and cloud network infrastructure across AWS, Azure, hybrid, and on-premises environments.

The successful candidate will serve as an L2/L3 technical escalation point, providing hands-on diagnosis and resolution of complex network incidents while ensuring adherence to defined SLAs, operational procedures, and ITIL processes.

This position requires strong expertise in enterprise networking, cloud connectivity, incident management, and network security, along with the ability to operate effectively in a global, multi-region, follow-the-sun workplace.

Key Responsibilities
- Provide 24×7 operational support and proactive monitoring of enterprise and cloud network environments.
- Monitor network health, availability,



and performance using AWS CloudWatch, Azure Monitor, Splunk, Grafana, and SolarWinds.
- Perform advanced troubleshooting and root cause analysis of network and connectivity issues, including:
- Routing and switching anomalies
- Intermittent connectivity and packet loss
- DNS-related failures
- VPN tunnel instability
- Firewall and WAF-related issues
- Load balancer and network configuration issues
- Own network incidents through the complete lifecycle, from initial detection and investigation through remediation, validation, and service restoration.
- Serve as an L2/L3 escalation authority for complex network incidents within the NOC.
- Lead or actively participate in P1/P2 and Major Incident Management (MIM) activities, coordinating with relevant technical teams and vendors.
- Administer and troubleshoot cloud networking components across AWS and Azure, including VPC/VNet, subnets, route tables, Transit Gateway, V

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