Job Description

Job Title: CS & Operations – CPA / CPI Location : Mumbai Qualification : Graduate / Postgraduate (Any Specialisation) Experience : 3+ years Job Overview We are seeking a detail-oriented and proactive CS & Operations Executive with strong experience in CPA/CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem. Roles & Responsibilities: Campaign Execution & Management Manage end-to-end campaign fulfilment including ad trafficking, QA/testing, and campaign scheduling. Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to. Optimize CPA/CPI campaigns proactively to meet performance KPIs and drive successful outcomes. Track daily pacing, conversions, lead quality, and overall campaign health. Client Servicing & Coordination Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting.



Provide prompt and qualified support to clients, agencies, and internal teams. Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech/support teams. Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned. Reporting & Analysis: Generate detailed weekly/monthly/quarterly performance reports with insights and optimization recommendations. Analyze campaign data to identify growth opportunities and operational efficiencies. Maintain accurate documentation of campaign progress, delivery status, and billing details. Operational Excellence: Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing. Maintain strong relationships with publisher partners and internal stakeholders to support seamless delivery. Skills & Requirements: Minimum 3 years of e

📌 CS & Operations - CPA / CPI (Mumbai)
🏢 Ventes Avenues
📍 Mumbai