Customer Services Specialist at US Healthcare AR Candidate Application Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: Job Description/: The main "Accounts Receivable Recovery Specialist, Insurance Follow/-Up Anchor, Denial Resolution Engine & Revenue Recovery Guardian" in our medical billing and revenue cycle operations is the AR Caller in Medical Billing Revenue Cycle Management /(RCM/), Insurance Follow/-Up, Claim Denial Resolution, Appeals Processing & Financial Analytics Specialist. Your main responsibility is to actively follow up on outstanding, unpaid, delayed, or denied insurance claims with commercial and government healthcare payers, while Revenue Cycle Managers, Billing Directors, and Chief Financial Officers /(CFO/) set up macro financial collection strategies, payer contracting rules, ageing benchmarks,



and general revenue cycle policies. Key Skills/: US Healthcare AR Follow/-Up & Payer Communication Mastery/: Expertise in contacting US insurance companies, using IVR systems, communicating with claims agents in a professional manner, and collecting comprehensive information about claim processing. Expertise in Denial Management and Appeals/: Proficient in standard Claim Adjustment Reason Codes /(CARCs/), Remittance Advice Remark Codes /(RARCs/), insurer appeal procedures, evidence of medical necessity, and timely filing regulations. Medical Billing Software & Portal Proficiency/: Practical expertise using payer portals and major Practice Management /(PM/) software. Verbal Communication & Analytical Problem/-Solving/: To reverse claim denials, possess robust verbal English communication skills, active listening skills, aggressiveness during calls, and methodical problem/-solving habits. Experience/

📌 Customer Services Specialist at US Healthcare AR (Chennai)
🏢 GS Infotech
📍 Chennai