We’re Hiring: Client Relations Specialist We are looking for a Client Relations Specialist who can build strong client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service. This role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles .

Key Responsibilities

Serve as a primary point of contact for clients and respond to inquiries professionally.

Understand client requirements and guide them through the appropriate next steps.

Manage client onboarding, follow-ups, and ongoing communication.

Coordinate with internal teams to ensure timely updates and smooth service delivery.

Maintain accurate client information, follow-up records, and updates in the CRM.

Track pending actions and proactively follow up with clients.

Handle client concerns with professionalism, empathy, and a solution-oriented approach.

Assist with documentation and ensure required information is collected accurately.





Build long-term relationships and maintain a positive client experience.

Skills We’re Looking For

Excellent verbal and written communication

Strong client relationship and interpersonal skills

CRM and lead/client tracking experience

Solid follow-up and coordination skills

Attention to detail and documentation

Ability to multitask and manage multiple clients

Professional email and telephone etiquette

Proficiency in Microsoft Office

Problem-solving and ownership mindset

Preferred Background Candidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred.

Location: Chennai

Work Mode: In-Office

Shift: Night Shift – aligned with U.S. Central Time (CST) business hours

Role: Client Relations Specialist

Experience: 2–5 years in client-facing/client relationship roles

Apply: V

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