Job Description:

Experience: 3–6 years

Location: Hyderabad

Shift: Rotational | 24×7

Notice Period: Immediate

Key Skills & Experience:

~3–6 years of experience in Email Operations, Email Security, Trust & Safety, SOC environments

~ Strong expertise in spam & abuse mitigation

~ Hands-on experience with Splunk, SIEM. EDR

~ Robust understanding of SMTP, SPF, DKIM, and DMARC

~ Experience managing operations in a 24×7 environment

~ Strong analytical, decision-making, and stakeholder-management skills

~ Experience with Proofpoint and email security workflows is highly desirable

Key Responsibilities:

Oversee daily operations and ensure SLA, productivity, and quality targets are consistently achieved





Monitor and analyze trends in spam, phishing, spoofing, and email abuse

Drive proactive mitigation strategies and security improvements

Conduct incident reviews, Root Cause Analysis (RCA) , and implement corrective/preventive actions

Leverage Splunk to build dashboards, monitor KPIs, and generate actionable insights

Ensure compliance with SPF, DKIM, DMARC and other email security standards

Collaborate with cross-functional teams and multi-vendor partners

Drive continuous improvement, process optimization, and automation

📌 Security Analyst (Hyderabad)
🏢 Sutherland
📍 Hyderabad