Level - 11 - 11 DDC4A Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and concerns. - Troubleshoot system and application problems, identifying root causes and implementing effective solutions. - Collaborate with cross-functional teams to resolve complex technical issues and ensure smooth system operations.



- Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. - Document and maintain accurate records of client interactions, technical issues, and resolutions. - Assist in the development and implementation of system enhancements and upgrades. - Train and mentor junior team members to enhance their technical skills and knowledge. Skilled & Technical Skills: - Must To Have Skills: Proficiency in Vmware Virtualization Administration. - Strong understanding of virtualization concepts and technologies. - Experience in managing and troubleshooting virtualized environments using Vmware. - Knowledge of server hardware and networking concepts. - Familiarity with storage technologies and protocols. - Ability to analyze and resolve complex technical issues related to virtualization. - Excellent problem-solving and troubleshooting skills. - Good To Have Skills: Experience with cloud platforms such as

📌 Vmware Virtualization Administration (India)
🏢 Trigent Software
📍 India