About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Key Areas of Responsibility

Order Fulfillment:
Responsible for the sourcing and shipping NCR Spare parts inventory on shipment orders for the Europe region.
To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets.
Key for this resolution is rapid response, good communication and determination to find solutions for our customers.
Stock returns/Inventory management.
To ensure the return of Good and Defective stock to NCR Central Parts Depot.
Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider.

Stock Inventory Integrity: managing stock audits,



update stock quantities to ensure integrity, investigate inventory discrepancies, in transit management, distress (parts return failure) resolution.
Inventory levels: managing stock level plans and fulfillment to obtain required service level results.
Incident Management: on Logistical service level shipments, right from Order creation to completion.
Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations.
Business Data Reporting:

Analyze daily Logistical spend and ordering Data for Historical Trends.
Sending out accurate Parts ordering volume and Spend data reports to management and agreed Stakeholders on a Daily/Weekly and Monthly basis.

Logging Logistics Shipment failures on the Escalation Portal to review with manage

📌 Order Administrator (Mumbai)
🏢 NCR Atleos
📍 Mumbai