Role
Purpose

Ensure defined company processes
are actually followed, deviations are identified, meeting actions are tracked
and repeated non-compliance is escalated.

The role will primarily support
non-technical functions including:

· Marketing

· HR

· Customer
Success

· Operations

· Sales

· Other
departments as required

Key
Responsibilities

Process Compliance

· Understand
SOPs, checklists and agreed processes.

· Verify
whether teams are following them.

· Identify
missed steps and delays.

· Follow
up with responsible team members.

Deviation
Monitoring

· Identify
where actual execution differs from agreed processes.

· Understand
the reason for deviation.

· Ensure
key deviations remain visible.

· Escalate
repeated or significant non-compliance to the Founders.

Meeting Actions

· Capture
decisions, actions, owners and due dates.

· Update
relevant Zoho activities.

· Follow
up on overdue actions.

· Escalate
repeated delays.

Zoho
Activity Tracking





· Review
whether activities are being properly maintained.

· Identify
missing or overdue updates.

· Follow
up to maintain process discipline.

Process Feedback

· Identify
repeated process weaknesses.

· Flag
unclear ownership, unnecessary steps or recurring deviations.

· Share
improvement observations with management.

Requirements
Required
Profile

· 2–3
years Process Coordination / Operations / PMO / Process Compliance experience.

· Strong
attention to detail.

· Excellent
follow-up.

· Professional,
soft-spoken communication.

· Ability
to work across departments.

· Comfortable
escalating non-compliance.

· Strong
ownership.

Ideal
Personality

The person should be:

People-friendly and soft-spoken,
but with a strong eye for deviations and enough persistence to ensure actions
are corrected or escalated.

📌 Process Coordinator (Noida)
🏢 WebBee esolutions
📍 Noida